If you get a new device, be sure to disable and then reenable 2FA on your Activision account using a supported authenticator app* on your new device. Only use a backup code when you cannot access your authenticator app (e.g., lost, broken, or new device). IMPORTANT! Backup codes should not be used as the primary way to log in to your account. Since the backup codes are mainly used when you cannot access your authenticator app, we recommend keeping your backup codes somewhere other than on the device with the app. Then on the screen, a Google Authenticator key appears. Select the text underneath that says I cant scan the barcode. We offer a second option to enter in a code if you cant scan the barcode listed on the page. Enter your Activision account password, then enter the 6-digit authentication code from the authenticator app (listed under Activision).Īfter setting up 2FA, you will also be given ten backup codes to use if you can't access your authenticator app.īe sure to keep your backup codes somewhere safe but accessible. Remember to save the backup codes to use in case you dont have your phone or cant use the Google Authenticator App.Tap ADD ACCOUNT in the authenticator app.
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